Privacy Policy

Who we are

We are KRATE Tactical. Our website address is: https://kratetactical.com.

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website. By using our site, you agree to the terms of this policy.

Information We Collect and Store

While you visit our site, we may collect and store the following information:

Products you’ve viewed: to show you recently viewed items.
Location, IP address, and browser type: for purposes like estimating taxes, shipping, and preventing fraud.
Shipping and billing addresses: to estimate shipping before you place an order, and to fulfill your order.
Payment details: payment information is processed securely by our payment partners (such as Stripe, PayPal, or other processors). We do not store or have direct access to your full credit card details.
Order history: to provide customer support, returns, and account records.
Cookies: used to keep track of your cart contents and improve your browsing experience.

Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string for spam detection.

An anonymized string created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval, your profile picture is visible with your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract this data from images on the site.

Cookies

If you leave a comment, you may opt in to saving your name, email, and website in cookies for your convenience. These last for one year.
A temporary cookie is set on the login page to check if your browser accepts cookies.
Login cookies last two days, and screen option cookies last one year. Selecting “Remember Me” will persist login for two weeks. Logging out will remove login cookies.

Embedded Content from Other Websites

Articles and pages may include embedded content (e.g., videos, images, or articles). Embedded content behaves the same as visiting the other website directly.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction if you are logged into that site.

Who We Share Your Data With

We share necessary data with trusted third-party service providers to help us run our business, including:

Payment processors (e.g., Stripe, PayPal) for secure transactions.
Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders.
Email and SMS service providers (e.g., Klaviyo) to send order updates and marketing (if you opt in).
Fraud prevention and security services to protect against unauthorized activity.

We do not sell or rent your personal information to outside marketers.

How Long We Retain Your Data

Comments: retained indefinitely, including metadata, to recognize and approve follow-up comments automatically.
Registered users: we store the personal information provided in their profile. Users can see, edit, or delete their own personal data at any time (except usernames). Website administrators can also access and edit this information.

Your Rights Over Your Data

You may request:

A copy of the personal data we hold about you.
That we correct or update your personal information.
That we erase your personal data (except for data we must keep for legal, tax, or security purposes).

To exercise these rights, please contact us at support@kratetactical.com

Email and Text Message Compliance

By providing your email address and/or mobile number, you consent to receive communications from us, including order updates and promotional offers.

Email: We comply with the CAN-SPAM Act. You may unsubscribe at any time using the “unsubscribe” link in any marketing email. Transactional emails (like order confirmations, shipping updates, or account notifications) will still be sent when necessary.
Text Messages (SMS/MMS): By opting in, you agree to receive automated text messages from us, which may include promotions or order updates. Message and data rates may apply. Message frequency may vary. Consent is not a condition of purchase. You may reply “STOP” to cancel or “HELP” for assistance at any time.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected information from a child under 13, we will delete it promptly.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. Data may also be transferred to third-party providers listed in this policy for processing.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated version will take effect immediately upon posting.