Refund policy

Refund and Return Policy

We want you to be satisfied with your purchase from KRATE Tactical.

Returns: Returns must be requested within 30 days of delivery. The purchaser must handle and pay for return shipping.

Refunds: Approved returns will be refunded to the original payment method, minus shipping and handling fees.

Orders past the 30 day return window are not eligible for refund/return.

Process: To initiate a return or request assistance, please contact our support team at [support@kratetactical.com].

Veteran Owned

Backed by people who value reliability, accountability, and doing things right.

Packed & Backed in Winder, GA

Every order is tested, packaged, shipped, and supported from our warehouse in Winder, GA.

Fast, No-Hassle Support

Quick responses. Real People. Clear communication. No chasing answers.
(Their names are Anna and Justin - they're the bomb)